Order-cs – Customer Support Center

Welcome to our Customer Support Center

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We made Order-cs Service for our customers available round-the-clock and easy-to-use
Please use forms below to obtain all necessary information
Order-cs online system provides smart and effective assistance to deal with any problems the Customer may meet with using Order-cs.com Service. If you need any help with your order, do not hesitate contacting our Live Support Center or contact us through our Feedback Form, or by phone.

Shipping Methods

We offer all possible shipping methods for your best choice. We provide International Unregistered Airmail and Trackable Courier.
Depending on the shipping service you choose, the delivery terms vary. International Unregistered Airmail takes up to 21 days, as the tracking number is not available the order can NOT be tracked.
The packages sent by Trackable Courier Service can be tracked by the tracking number and will take up to 14 days to deliver. Tracking number for EMS starts working within 4 business days after the order is shipped.

Parcel Appearance

Order cs understand that your confidentiality and anonymity is important when you place an order online with us. That’s why our orders are sent in discreet looking packages without any information of the contents on the outside of the package. Please note that if there are 100 or even more pills in your order, the order will be sent in several packages.

Non-Delivery

If the parcel does not arrive within 30 days, you should contact your local postal office. If they confirm that the parcel has not been delivered, we will reship the order FREE of charge for you.

Manage your account

Order-cs give our customers the opportunity to manage their accounts, where they can make changes in shipping address. Within 24 hours before the purchase has been made the customer can make order cancellation. If the order has been already approved or shipped we cannot accept any account changes and order cancellation. You can contact our support team by phone or e-mail and let them know of your decision.

Discount

Order-cs.com estimate our loyal customers very much, therefore our Refilled Customers are provided with 10% discount coupon for the second and farther purchases. Your 10% Discount Coupon is activated when you make purchase, simple add the discount coupon number on the payment page. Your discount number will be automatically added and you can find it inside your account on order-cs.com.
Our company aims to develop the service, benefit our customers with different bonuses and always try to find the best solution for you!

Privacy Policy

We understand how important your sensitive data is, and have taken steps to protect your privacy.
This policy is given to make you aware of how we collect, use and manage information of visitors to order-cs.com site.

Before submitting an order through order-cs.com website you confirm:

  • You are 18 years old or above.
  • You are fully responsible for your use of order-cs.com site, including all financial charges.
  • You provide true and up to date information about yourself.

Security Policy

Shopping at order-cs.com site is safe and secure! All transactions on our checkout page are 100% secure. We protect the security of your information by using SSL software (Secure Socket Layers) , which encrypts all information you input. Also our billing servers are certified by independent agencies that ensure that we keep your information safe and private.

Shipping Policy

The delivery takes some time. Usually, the shipments are delivered within 7-21 days but in some cases there may be a delay for 5 more days.
At the moment we provide three shipping methods: Registered Air Mail, EMS (Express Mail Service).

Registered Air Mail delivery

Delivery normally takes 14-21 days from the date that the order is sent out. The normal deadline is three weeks. The orders are sent discreetly as described before, and left in your mailbox.

EMS delivery

For those who desire faster service we can offer EMS delivery. It normally takes 7 to 10 days from the date that the order is sent out, and it is sent by Express Mail Service. Tracking code will be provided for all orders. Tracking number for EMS starts working within 4 business days after the order is shipped.

All weekend orders will be processed on Monday. We ensure that your order is shipped as soon as possible. You will be automatically notified via E-mail when we approve and ship your order.

In case of non-delivery after the dead-line, contact us to inform about the matter. Order-cs will try our best to offer you the best solution to meet your interests.

Delivery Guarantee

Order cs guarantee to reship your order completely free of charge if your order arrives damaged or something is missing in any way, just contact us so that we may reship. It’s just one of the ways that we guarantee full, efficient service to you.

Order Cancellation Policy

You can only cancel an order before it has been dispatched. Please, notice that we accept order cancellations ONLY within 24 hours after order submitting. If you wish to cancel the order you have to contact our support team by phone or e-mail and let them know of your decision. If the order has been already approved or shipped we cannot accept order cancellation.

Refund and Return Policy

Order cs guarantee the medications we offer are the same chemically and have the same medical effect as the brand ones. Please consult your doctor prior to buying drug and read carefully the information about it. If you have any doubts and need more information, please do not buy it. You are always welcome to contact us before you submit your order to get more details.

Make sure that you insert a valid shipping address in the order form, as any mistake may cause non-delivery of ordered products. In case you provide an incorrect address to us, and you were unable to receive your order because we have shipped your order to this wrong address provided by you, no refunds the customs checking will be given. Order-cs.com recommend you to double check the notes before submitting the order. If you noticed that the address was specified incorrectly, contact us as soon as possible to inform of the matter.

In case of not satisfying with the effect of our product, Order-cs.com will give you the return address where you can send the parcel during 30 days. After we get the parcel, the refund procedure starts.

Contact US

mail: support{@}order-cs.com

Order-cs support operators work 7 days a week, 24 hours a day. Please, feel free to contact us in case you have any question, request or comment.

Specify your name and e-mail address so we could respond to your inquiry.

In reply to your message you are supposed to get an automatic message from the support team e-mail address notifying you that your message was received. A order-cs.com support operator will reply to your inquiry within the shortest time possible.

If you did not receive an automatic reply, it means that your message did not reach us. We would be much obliged if you could call Order-cs service.